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On-Site PC/Network Technician

We are a small, fast growing computer consulting company where caring for our clients and showing a true interest in resolving their needs is our primary concern. We are looking for a tech-head who loves developing relationships with people.

If you are an individual that has creative energy, enthusiasm, good communication skills and enjoys independence coupled with team support, we have an excellent opportunity for you to grow and be part of our dynamic environment.

MINIMUM REQUIRED TECHNICAL SKILLS

This position requires the following experience:

• Minimum 1 year hands-on hardware and computer support experience servicing PCs (MAC’s a plus)
• Demonstrated skill in supporting, and troubleshooting networking issues including firewalls, VPN connectivity, DNS configuration, and port routing/forwarding (Cisco a plus)
• Domain management experience including:
  1. Adding & Deleting users
  2. Checking Event logs & troubleshooting minor issues
  3. Applying updates & patches
  4. Sharing printers, folders, setting permissions & security
• Server Administration experience (i.e. Group Policy, Login Scripts, etc.)
• Experience in searching for and removing malware
• Experience supporting Office 2000, XP & 2003
• Internet setup & troubleshooting (cable, dsl, wireless,etc.)

OTHER REQUIREMENTS:

• Reliable transportation and clean driving record.
• Aptitude to learn quickly and come up with creative solutions
• Excellent communication skills
• Ability to network with others with an entrepreneurial spirit
• Motivated self-starter that doesn't mind working under pressure
• Ability to take an on-call shift for one week per month

General responsibilities include:

• Supports other technicians with issue resolution
• Troubleshoot, upgrade, and repair PCs (MAC a plus), networks and servers at client locations
• Maintain timely, clear and accurate communication with clients and coworkers
• Provide positive and reassuring customer service
• Proactively think "Outside the box" when troubleshooting and take initiative in researching solutions
• Make recommendations that are in the best interest of the client
• Participate in business networking activities
• Demonstrate Escape Key values of honesty, commitment and integrity

We offer a dynamic, team-supportive working environment with competitive salary plus bonus structure, flexible PTO and holiday pay, medical and dental insurance, and tech perks like blackberries and wireless Internet cards.

Please your resume and salary requirements to be considered for this position.